Introduction

Denzing is built to help enterprises connect their systems, business context, and AI responsibly. We only collect and process information that is necessary to operate our services, respond to enquiries, improve the platform, and support our customers.

This page explains what information may be collected, how it is used, and the choices available to you.

Information you provide

When you contact Denzing, request a demo, submit a form, or communicate with our team, we may collect information such as your name, work email address, company, role, and any information you choose to include in your message.

We use this information to respond to your enquiry, understand your requirements, provide relevant product information, and continue conversations you have asked us to take part in.

Enterprise and platform data

Denzing may connect with enterprise systems such as POS, ERP, CRM, warehouse, e-commerce, and data platforms.

The data processed through these integrations depends on each customer’s deployment and configuration. Denzing uses this information only to provide the agreed platform functionality, including connecting systems, modelling business context, and supporting AI-driven analysis and operational intelligence.

Customer data remains subject to the terms, access controls, and deployment requirements agreed with each organization.

Account information

If you create an account, we may store information required to authenticate you and manage access to the platform, such as your name, email address, organization, role, and account permissions.

We may also record basic account activity necessary for security, administration, and product operation.

How we use information

We may use information collected through Denzing to provide and maintain our services, respond to enquiries, support customer deployments, improve platform performance, diagnose technical issues, protect the security of our systems, and communicate important product or service updates.

We do not use customer enterprise data for unrelated advertising purposes.

Turn your business context into action

Connect your data, define how the business works, and give AI the context to analyze, decide, and act with confidence.